Privacy Policy
MRUK ToolsA trading name of Master Roofers UK Ltd1. Who We AreMRUK Tools is a trading name of:Master Roofers UK LtdRegistered in England & WalesCompany Number: 12538702Registered Address: 28 Weston Road, Runcorn, Cheshire, WA7 4JYEmail: Sales@mruktools.co.ukWebsite: www.mruktools.co.ukWe are the data controller for the purposes of UK GDPR.2. What Data We CollectWe may collect:NameBilling addressDelivery addressEmail addressPhone numberCompany name (if applicable)Payment information (processed securely via Stripe – we do not store full card details)IP addressOrder historyWebsite usage data (via cookies)3. How We Use Your DataWe use your information to:Process ordersDeliver goodsProvide customer supportIssue refundsPrevent fraudImprove our websiteComply with legal obligationsIf you opt in, we may send marketing emails. You can unsubscribe at any time.4. Legal Basis for ProcessingWe process personal data under:Contractual necessity (to fulfil orders)Legal obligation (tax and accounting requirements)Legitimate interest (business operations and fraud prevention)Consent (for marketing communications)5. Payment ProcessingPayments are processed securely via third-party providers such as Stripe.We do not store full card details.Stripe processes data in accordance with its own privacy policy.6. Data SharingWe may share data with:Payment providersDelivery couriersAccountants and professional advisersLegal or regulatory authorities (if required)We do not sell customer data.7. Data RetentionWe retain order information for a minimum of 6 years for tax and legal compliance.Marketing data is retained until consent is withdrawn.8. Your RightsUnder UK GDPR, you have the right to:Access your dataCorrect inaccurate dataRequest deletionRestrict processingObject to processingLodge a complaint with the ICOTo exercise your rights, contact: sales@mruktools.co.uk9. Data SecurityWe take reasonable technical and organisational measures to protect personal data.However, no internet transmission is completely secure.10. Changes to This PolicyWe may update this policy from time to time. The latest version will always appear on our website.